Privacy Policy for Sirius Imaging LLC's Desktop Software Products and Web Site(s)

This policy is effective May 25, 2018 in compliance with the EU GDPR.

Last updated May 26, 2018.

This document constitutes the privacy policy instituted by and for Sirius Imaging LLC ("Sirius Imaging LLC"), San Jose, CA, USA. By accessing or using https:\\ or any products fully or partially developed by Sirius Imaging LLC, you agree to the terms of this Privacy Policy, as provided below. If you do not agree to these terms, please do not use our products or access or use this site. 

Beginning May 25th, 2018, Sirius Imaging LLC has updated its Privacy Policy which is published herewith in order to give you a better understanding of this Policy as well as the company’s adherence to the (EU) General Data Protection Regulation (GDPR). If you have any questions or concerns, please contact our Data Protection Officer at privacy AT siriusimaging DOT com.

Sirius Imaging LLC has developed this Online Privacy Policy to help you understand how we intend to treat your Personal Information.

This policy applies to information we collect on our Website(s) and through the use of our products if/when you:

Dedication to Privacy

We at Sirius Imaging LLC are dedicated to respecting your online privacy and recognize the need for appropriate safeguards for any personally identifiable information ("Personal Information") you share with us. Personal Information includes anything that may be used to identify you, such as: first and last name, home or other physical address, telephone numbers, e-mail addresses, or other contact information that is provided by you to us. In general, you may visit Sirius Imaging LLC's web pages without disclosing to us who you are and without revealing any Personal Information about yourself. Sirius Imaging LLC strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, Sirius Imaging LLC intends to adhere to the principles set forth in this Privacy Policy.

The data we collect

When you visit the Sirius Imaging LLC website ( or you have the opportunity to download a trial of our commercial software products, or one of our free software applications. If you purchase one of our software products your name and email address will be used as part of a unique license key that we will create for you. We are the ‘Controller’ of any personal data you provide to us. In this process, we only collect basic personal data about you that includes some or all of your name, organization, email address, IP address, contact history, order history, information selection choices, and product usage information. It also includes information you provide to us (whether requested by us or not) in emails, posts to our forums, on the telephone, in voicemails and in computer chats. Also, we reserve the right to keep a record of sign-ins if we implement a web-based user account system.

When you purchase a product, we provide you with a product license or other authorization mechanism to access to the purchased product. We maintain this information to prevent fraud and authorize access to the products you purchased as well as support services associated with your level of purchase. Our commercial software products may transmit an encrypted portion of a product's license key and a unique computer signature, but no personal information. This is a necessary business requirement to help ensure license keys are not being abused

If you choose not to not purchase one of our software products we will not have collected any of your personal data, but you will still be able to use any information provided by our website that does not require registration or a product purchase.

Why we collect this information

We collect your basic personal data so that we can better operate our business systems, to ensure a better user experience when you interact with us, to gain the ability to provide you with better product information, and to prevent fraudulent use of our commercial software products. We do not collect any personal data from you that we do not need, and we keep all personal data collected confidential. 

How we use the data collected

All the personal data processing is carried out by our employees. Sirius Imaging LLC has a Data Protection Officer in place to oversee the effective, secure, and confidential processing of your personal data. To request more information about our Data Protection Process, please contact our Data Protection Officer at privacy AT Sirius Imaging DOT com.

We may use collected information for several purposes:

We will not use or disclose the information to third parties except:

How long we keep your data

We are required by tax law to keep your basic personal data (name, address, contact details) for a minimum of 7 years following your most recent purchase, after which time you may request that it be destroyed. However, if you have purchased any perpetual product licenses, your personal data will be kept indefinitely. Our licensing records and certain identification metadata used by our anti-fraud systems will also be maintained indefinitely.

Additional data usage

We would also like to use your name and email address to inform you of future offers, product developments, and new products we think may be of interest to you based on your previous enquiries and orders. This information is not shared with third parties. By default you will not be subscribed, but will have an opportunity to opt-in via your commercial product's Privacy Settings. Note that not all of our products will offer this and in that case you will never be contacted directly by us.

Cookie Policy

Sirius Imaging LLC and some of our third-party service suppliers may use cookies (small text files placed on your device) and similar technologies to enable effective provision of our website and online services and to help collect usage and performance data. Cookies allow us to help us recognize you when you return, store your preferences and settings, enable you to sign-in, combat fraud, and analyze how our website and online services are performing. Our website may include cookies and similar technologies from third-party service providers.

You have a number of tools to control cookies and similar technologies, including browser controls, to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection. Your browser and other choices may affect your experiences with our website.

How to control and delete cookies

If you wish to restrict or block the cookies that are set by the Sirius Imaging LLC website(s), you can do so through your browser settings.

Please be aware that disabling cookies may affect on the functionality of the Sirius Imaging LLC website(s).

Choice not to provide data

You may choose whether or not to provide Personal Information to Sirius Imaging LLC. However, if you engage in certain activities on this site, such as ordering products, Sirius Imaging LLC may require that you provide certain information about yourself by filling out and submitting an online form. It is entirely optional for you to engage in these activities.

Data Security

Wherever your Personal Information may be held by Sirius Imaging LLC or by a third party on Sirius Imaging LLC’s behalf, reasonable and appropriate precautions, such as encryption, firewalls and like technologies, are and will be implemented to protect such Personal Information from loss, misuse, or unauthorized access.


To the extent that you do provide us with Personal Information, Sirius Imaging LLC wishes to maintain it accurately and keep it up to date. When we collect Personal Information from you, our goal is to provide a means of contacting Sirius Imaging LLC should you need to access, update or correct that information. If, for any reason, you desire to review such information, please contact our Data Protection Officer at Privacy AT Sirius Imaging DOT com and we will make reasonable efforts to promptly provide you with such information. You have the right to request that we remove all of your User Data. We cannot delete your User Data except by deleting your user account and revoking your licenses, and we will only delete your account when we no longer have a lawful basis for processing your User Data or after a final determination that your User Data was unlawfully processed.

If we believe the deletion would violate any law or legal requirement or cause the information to be incorrect, we may not remove your User Data. In all other cases, we will retain your User Data as set forth in this policy. In addition, we cannot completely delete your User Data if the data exists in previous backups. We also cannot delete any forum posts, but proper access and use of information provided on the Websites, including forum posts, is governed by our Terms and Conditions.

Third Party Data Usage

Your personal information will not be leased, sold, rented, or otherwise made available to any other third party except to the extent necessary to comply with applicable laws, police investigations, or in legal proceedings where such information is relevant. 

Notwithstanding the foregoing, you hereby agree that Sirius Imaging LLC may assign, sell, license, or otherwise transfer to a third party, your name, address, email address, member name, and any other personal information in connection with an assignment, sale, joint venture, or other transfer or disposition of a material portion or essentially all of the assets or stock of Sirius Imaging LLC or its affiliated entities.

Children's Privacy

This website is not designed nor structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age. If we are made aware that information is or has been submitted by or collected from a child under the age of thirteen, we will promptly delete this information.

Collection of Sensitive Information

We do not collect sensitive information such as medical, health, racial, ethnic, political, religious, philosophic, union membership, or sexual orientation information. If we are made aware that we have received such information, we will promptly proceed to its deletion.

Your Consent

By using this Web site, you consent to the terms of our Privacy Policy and to Sirius Imaging LLC's processing of Personal Information for the purposes outlined above. Should the Privacy Policy change, we will take reasonable steps to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.

Sirius Imaging LLC is not responsible for the privacy or security practices of our customers, which may differ from those set out in this privacy statement.